HELP DESK
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Salon Etiquette
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What is Salon Etiquette?
Salon etiquette is a customary code of polite behaviors demonstrated in the salon. Including communications inside and outside of the salon building.
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What are the suggested etiquette guidelines to ensure I have the best appointment experience?
1. Please arrive on time. If you are going to be over 15 minutes late, I kindly ask you to reschedule your appointment. See the cancelation policy below for more details.
2. Preparation & Expectations. If you have a certain style or color in mind, please bring inspiration photos. Please prepare that some things may not work with your type of hair. You will be offered advice and assistance on deciding the options that will best suit you. I want you to be happy and comfortable with your new hair.
3. Speak up - I want the best experience possible for my clients and would hate for you to feel unhappy with your service or style. If I am doing something that you don’t like or are unsure of, I highly encourage you to speak up and politely explain your feelings.
4. Payment terms. Cash or credit card only. I apologize for any inconvenience. All services or products rendered have to be paid in full by end of your service.
5. Are kids allowed in the salon? Unfortunately I am only accepting Older Teens and Adults at this time. As I love and adore children, having five Girls amongst Myself and Husband. But I do ask younger children stay with another adult so you can have the best possible experience.
CANCELLATION POLICY
Cancellations and missed appointments are recorded in the booking system.
If you cancel an appointment with less than 24 hours’ notice, you will be charged 50% of the service missed, which will need to be paid before you are rescheduled.
If you miss an appointment without giving notice, full payment will be required for the services you missed before scheduling your next service.
IBE FAQs
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What are Invisible Bead Extensions?
Invisible Bead Extensions (IBE) are the most customisable, comfortable and natural looking extensions on the market. No adhesives, bonds, visible beads or sticky tape needed. With IBE, there is no contact between the beads and your scalp, making them comfortable to wear and less irritating to the scalp. The wefts are stitched into a beaded foundation, making the weight of the weft evenly distributed through your hair, allowing for a tangle free, healthy grow out! This method also allows you to wear your hair in a ponytail while remaining completely undetectable!
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How much hair will I need?
The amount of rows installed are based off of your desired results. For length 2-3 rows are usually needed. For fullness or volume, 1-2 rows may be needed. We are able to choose colors that will best match your hair, and we can custom color the hair as well.
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How long does it last? What can I expect for upkeep?
After the initial install, we will schedule a “move up” for 7 weeks out. At your 1st move up, we will discuss how the extensions felt, if we need to make any adjustments, or add/take out a weft. After that your extensions will need to be moved up roughly every 8-10 weeks. As long as the hair is being taken care of and you’re using the recommended products, your extensions should only need to be replaced every 6-12 months.
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How much can I anticipate spending on IBE
The price for the initial install is based on the desired length and fullness of your hair. For an exact quote, a consultation will be needed.
EXTENSION CARE GUIDES
Click below to view useful guides and tips to help you care properly for your extensions.